 Contact Us
For account support, invoices, media and speaking enquiries, or general questions, the form below reaches the inTune Pathways team.
Frequently asked questions and Australian crisis-support options are included before the form.
Before sending a message
Our most commonly asked questions
A few common pathways are gathered below. The frequently asked questions may resolve some enquiries immediately.
Account and access support
Help with logging in, locating a purchase, or accessing a program or resource already held.
Media and professional enquiries
Podcast invitations, interviews, articles, panels, speaking and tailored professional education.
Invoices and NDIS
Questions about invoices, plan management, NDIS documentation, payment arrangements or existing purchases.
A few answers first
Frequently asked questions
These are the questions that most often arrive in the inbox.
Media, podcast and speaking invitations
Requests to share campaigns or content
Trouble accessing a program or purchase
Requests for personalised advice
Following and connecting with inTune Pathways
Care, consent and scope
A note about trauma, crisis and personal circumstances
Stories of trauma, crisis and profound distress deserve care, consent and the right support.
inTune Pathways is an education business, not a mental health or crisis service. Kristy and the team cannot provide crisis counselling, clinical guidance or personalised safety advice by email. The inbox is not monitored continuously.
To protect everyone involved, messages do not need to include detailed descriptions of traumatic experiences. A brief outline of the practical enquiry is enough for the team to determine whether it falls within the scope of the business.
The Australian support services below are available when immediate or specialised care is needed.
Australia-wide support
Support beyond this inbox
The services below provide crisis, counselling and specialist support across Australia.
Immediate danger or immediate risk of harm
Call emergency services on 000.
Lifeline
13 11 14
Text 0477 13 11 14
Free, confidential crisis support, available 24/7.
Kids Helpline
1800 55 1800
Free phone and online counselling for children and young people, available 24/7.
Suicide Call Back Service
1300 659 467
Free professional telephone and online counselling, available 24/7.
1800RESPECT
1800 737 732
Text 0458 737 732
Domestic, family and sexual violence counselling and support, available 24/7.
13YARN
13 92 76
Culturally safe crisis support for Aboriginal and Torres Strait Islander peoples, available 24/7.
Beyond Blue
1300 22 4636
Free telephone and online mental health counselling, available 24/7.
Send a message
Contact the team
Messages are reviewed and considered carefully and where necessary, a response will be sent out as soon as possible.
